How Our Terms Apply to Your Account
When you open an account and fund it through Touch 'n Go eWallet, Boost, or GrabPay, you are agreeing to the conditions set out on this page. These conditions govern account creation, wallet deposits, withdrawal processing and the handling of any personal information you submit during
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registration or verification. We collect only the data necessary to process your transactions and verify your identity — nothing beyond what a standard account flow requires. Your financial data, including payment references linked to DuitNow or FPX transfers, is never stored beyond the retention period required
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for transaction reconciliation. If you close your account, we retain records only as long as legally required, then delete them. We do not share your account data with third parties for marketing. Any changes to these terms are communicated through your registered contact details before they
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take effect. You have the right to request a copy of the data we hold on you, ask for corrections, or raise a concern through our support channel. Eligibility to use the platform depends entirely on whether your local law permits it — we do not
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override jurisdictional rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.